Shipping policy

Shipping Policy – Akour Store

At Akour, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully before placing your order.

1. Processing Time

  • All orders are processed within 10–15 business days.
  • In certain cases (such as high demand, product availability, or unforeseen circumstances), processing may take 15–20 business days.
  • Orders are not shipped or delivered on weekends or holidays.

2. Shipping & Delivery

  • Once your order has been processed, it will be shipped to the address provided at checkout.
  • Delivery times may vary depending on your location and external shipping factors.

3. Shipping Address Responsibility

  • Customers are fully responsible for providing accurate and complete shipping information.
  • Akour Store will only deliver to the exact address submitted at the time of purchase.
  • If an incorrect or incomplete address is provided:
    • The customer will bear full responsibility for any loss, delay, or failed delivery.
    • We are not obligated to resend or refund orders shipped to incorrect addresses.

4. Order Changes & Cancellations

  • Once an order has been placed, changes to the shipping address or order details may not be guaranteed due to our processing timeline.
  • Please ensure all details are correct before confirming your purchase.

5. Delays

  • Akour Store is not responsible for delays caused by:
    • Shipping carriers
    • Customs clearance
    • Natural events or unforeseen circumstances

6. Product Categories

This policy applies to all product categories offered by Akour, including but not limited to:

  • Women’s makeup and jewelry
  • Men’s and women’s shaving products
  • Hair care products
  • Fashion accessories
  • Children’s toys and books
  • Educational tools for kids
  • Home décor and kitchen accessories